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JaedynVipera_ex's avatar
2 years ago
Solved

Sims 4 - PS4 Console - Button issues

Hi, just a quick one really. Since the last update my “o” button takes around 30 presses before it decides to work. At first I thought I was my controller but I’ve connected at least 6 different cont...
  • EA_Solaire's avatar
    2 years ago

    Hi there @JaedynVipera_exe 

    Let's try the following, let me know if you're still seeing issues after these steps:

    1. Turn off Your system completely, let it sit for a few minutes and power it back on. 

    2. Make sure your game is up to date. 

    • Go to the PlayStation home screen. 
    • Highlight the game you're playing and press the Options button on your controller.
    • Select "Check For Update" and install any updates that are available.
    • Restart the Console completely.

    3.  Make sure your console system software is up to date

    • Select Settings at the top of the PlayStation home screen.
    • Choose "System Software Update" and allow any system updates to install.
    • Reboot your PlayStation.

    4. Uninstall and Reinstall the game:

    • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
    • Select a game or application.
    • Set check marks beside the data you wish to delete or Select All.
    • Select Delete > then OK to confirm your decision.

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