Hey,
my expansion packs on Xbox are not showing up in game. About a month ago it was working and they are downloaded onto the Xbox but they are not showing up in game. Is there anything I can do or do I have to re but them again.
@Savage_Dragon122 There's a DLC issue FAQ thread here https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-DLC-Issues/m-p/8776113#M6546
Let me know if this doesn't solve your issue here in your thread.
@PoptartJuniper wrote:@Savage_Dragon122 There's a DLC issue FAQ thread here https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-DLC-Issues/m-p/8776113#M6546
Let me know if this doesn't solve your issue here in your thread.
This doesn't fix my issue. I purchased the Cats & Dogs expansion pack today. I was initially able to install it and play it. A few hours later when trying to play again the expansion now shows on the Sims 4 home screen to load game as "not owned". I have uninstalled and reinstalled the expansion pack and that did not resolve. Lastly I have uninstalled and reinstalled the original Sims 4. Now if I login on accounts.xbox/mygames I can see the purchase of the expansion pack and have the option to "install on my devices" but it does not install anything. In the play store on the xbox it does not give me the option to install the expansion pack, only to purchase it again. This is extremely frustrating.
I’m having the EXACT same problem. Did you find an answer. If you did please let me know
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