3 years ago
Sims 4 for PS4 not working
Hello, so I’ve been trying to reach out to you guys for the longest! I’ve paid $50 for both season expansion pack & sims high school years expansion pack & neither works!!! I have a PS4 it says I own them but why are they bot working?? The clothes that come w. the packs are all gone I need help this had been going on for almost at month! Play station couldnt even help me
Hi @baddiexkayy,
It looks like your DLC isn't currently installed on your console. Please try these steps:
- Quit the game if you have it running.
- Go to your Library.
- Choose Purchased.
- Select The Sims 4.
- Scroll down to Playstation Store and open My Add ons.
- Find High School Years in the list and start the download.
- When the download finishes, let your new content install and restart your game.