Forum Discussion
EA_Arrenai
EA Staff (Retired)
6 years agoHey there, @LilyFlowerNay95.
If you have tried all the steps previously, and you know your Xbox Live login information, another thing you can try is to delete and re-add your gamertag to your console. This can help with refreshing our licenses without uninstalling the game itself. Can you give that a try and let me know how it goes for you?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? :eahigh_file: Accept as Solution
ASK. ANSWER. LEVEL UP.
6 years ago
@EA_Arrenai Ok I'll try it soon , I tried somthing else like I made a new family on my husband account and dont have any issues saving but I will let you now . thx
About The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,694 PostsLatest Activity: 44 minutes ago
Community Highlights
Recent Discussions
- 44 minutes ago
- 2 hours ago