Forum Discussion
2 years ago
Yes, sorry here it is.
2 years ago
- EA_Solaire2 years ago
Community Manager
Thanks, were you previously playing the EA Play version of The Sims, or do you own the base game on your account?
Have you tried downloading the base game for free from the Xbox store directly on your console?
- 2 years ago
@EA_Solaire Thank you, that worked. It’s saying i don’t own the Back to work pack now though. I was given that for free a while ago, and it says its installed. The game isn’t recognizing that though & is removing items from that pack from my game.
- EA_Solaire2 years ago
Community Manager
Get to Work is included with an EA Play membership, that's why you were seeing it for free on your account. If your EA Play membership has just expired, you won't be able to access that pack anymore unless you either renew the membership or purchase Get to Work.
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