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EA_Solaire
Community Manager
2 years agoThanks, were you previously playing the EA Play version of The Sims, or do you own the base game on your account?
Have you tried downloading the base game for free from the Xbox store directly on your console?
2 years ago
@EA_Solaire Thank you, that worked. It’s saying i don’t own the Back to work pack now though. I was given that for free a while ago, and it says its installed. The game isn’t recognizing that though & is removing items from that pack from my game.
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