Forum Discussion

Jr3nmbr1's avatar
Jr3nmbr1
6 years ago
Solved

Sims 4 keeps crashing whenever I try to load a specific household (Xbox)

Sims keeps on crashing and sending me back to my to the Xbox dashboard whenever I try to load my main household of 7. It works “somewhat” fine with other households—only crashing from time to time. B...
playstation
xbox
  • PoptartJuniper's avatar
    PoptartJuniper
    6 years ago

    @Jr3nmbr1  Sometimes simply moving the family out of the lot and back in fixes it. Use their phone to move them, not manage households. If not try the other things I mentioned.

Jr3nmbr1's avatar
Jr3nmbr1
6 years ago

I’m trying your first solution so, will deleting rooms and items help? Because I know that the family is ok and I can load them when they’re on different lots. I just can’t access them when they’re home.

PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
6 years ago

@Jr3nmbr1  Sometimes simply moving the family out of the lot and back in fixes it. Use their phone to move them, not manage households. If not try the other things I mentioned.

  • Jr3nmbr1's avatar
    Jr3nmbr1
    6 years ago

    It was the lot, thanks for the advice. I rlly wasn’t tryna re-download my legacy family. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,695 PostsLatest Activity: 8 hours ago