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Anonymous's avatar
Anonymous
8 years ago

Sims 4 on PS4 Won't load

Sims 4 on PS4 all of a sudden it won't even start. I've played it a few times before. I wanted to play it today and it won't start. At first it made it to the press X to start screen. Then I press X a...
playstation
xbox
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @msjedwards22,

Have you tried to restart your PS4? That might help.

Please, press and hold the PS button for at least 1 second, and then select [Turn Off PS4] on the screen that is displayed. Wait a few seconds and then turn on your console again.

If the game is still not loading after this, and you do not mind losing your progress, you can delete your saved game data as explained here: https://support.us.playstation.com/articles/en_US/KC_Article/Manage-PS4-Saved-Game-Data-in-System-Storage

Is the game loading now?

-Mai

LizziiFaustus's avatar
LizziiFaustus
8 years ago
Is there another way to solve this issue? I literally played ONCE and progressed really far and would hate to have to start all over again...

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