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D123L123's avatar
D123L123
5 years ago

Sims 4 ps4

I need help please! So when I first started setting up my ps4 and playing sims 4 I used my husbands email I brought some of the sims packs eg sims pets sims work etc then I stoped playing for awhile and for some reason my husband changed the email on the ps4 and it’s under my email now and I have lost access to my sims packs? I can’t find them and I’m not sure if it’s because the emails have changed? I really want this fixed and don’t know what to do 😭 please help me someone! 

playstation
xbox

3 Replies

  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 years ago
    @D123L123 Sorry to hear this, but your posting in the Battlefield 4 section so you may not get much info here. If you post in the Sims 4 section you should get more help.

    It might also be worth contacting Sony PS4 and EA Support directly.
  • D123L123's avatar
    D123L123
    5 years ago

    Oh thank you so much for letting me know I’m sorry I’m very new to this and a bit confused 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 years ago
    @D123L123 No need to apologise at all. I hope you manage to get the problem resolved so you can enjoy the game.

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