Sims 4 Reaper event not working off playstation/xbox!!! {PLEASE HELP EA}

@littlescorpy Hi there are you having a problem with the Reaper Event? Just take a look at this link here from our bugs section. The known bugs have just been grouped together to make them easier to find. When you find the right report for your problem, follow that link and click the Me Too button on the first post on page 1 then add your reply. They are open to all platforms.
https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Reaper-Rewards-Known-Issues-List/m-p/14176425#M299962

Hope this helps.