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- @simsplayer818 Can you explain for ps5?
- @littlescorpy Hi there are you having a problem with the Reaper Event? Just take a look at this link here from our bugs section. The known bugs have just been grouped together to make them easier to find. When you find the right report for your problem, follow that link and click the Me Too button on the first post on page 1 then add your reply. They are open to all platforms.
https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Reaper-Rewards-Known-Issues-List/m-p/14176425#M299962
Hope this helps. For the PS5, I went to:
1. Console Storage
2. Saved Data
3. PS4 Games and selected The Sims 4.
4. Then, I selected User Data (not the save game) and deleted it.
Hope it works for you