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Terryann8623's avatar
5 years ago

Sims 4 taking a really long time to load on ps4

I'm having issue for the pass few weeks now, console is updated my Sims game is updated I did get some error messages before but with all that I'm still not able to play because it keeps on loading and only loading nothing else. I have a lot of packs and this his getting very frustrating because you invested in a game that you're not able to play because of issues. As I'm writing this my game been loading for 10mins now and still nothing is happening. Yesterday I let it keep on loading for 30mins and it kept on going till I gave up. Is there on issue with Sims on console?

6 Replies

  • Terryann8623's avatar
    Terryann8623
    5 years ago
    @PoptartJuniper The very beginning of the game I can't even get to my save game cause it just keep loading and not going anywhere else. Frist it was freezing a lot now it's not even freezing anymore it's just taking a very long time to load
  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    5 years ago

    @Terryann8623 Can you please try this:

    Rebuild your database:

    1. Turn off the PS4 system by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
    2. Once the PS4 system is off, press and hold the power button again. Release it after you hear the second beep: one beep will sound when you first press, and another seven seconds later.
    3. Connect the DUALSHOCK 4 with the USB cable and press the PS button on the controller
    4. Select Rebuild Database
  • Terryann8623's avatar
    Terryann8623
    5 years ago
    @PoptartJuniper So just as I click report problem I got another error message that says the database is corrupted the PS4 will restart (CE-41813-7)

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