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kbizzlmynizzl's avatar
kbizzlmynizzl
Rising Newcomer
8 months ago
Solved

Sims family won’t load

Hi! In all my desperate attempts at starting my game/restarting to load into my beloved family, I’m met with a loading screen (the one with the blue bar at the bottom) for literally hours not moving at all. 
I play on PS5. I’ve tried restarting my PlayStation (3 times) and still nothing. I want to say this started after the Pride update, which I’m excited to use, but haven’t gotten the chance to. 
I’ve been locked out of this family going on a month now and it truly upsets me! I just want to raise my family! Please help! 

  • Hello,

    This issue is being tracked in the open report here. Please be sure to add your information into this current thread to help us further track and review this. Thanks!

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  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hello,

    This issue is being tracked in the open report here. Please be sure to add your information into this current thread to help us further track and review this. Thanks!