Sleepover Sleepwear unavailable - PlayStation

@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation.

Hey @MsMaeve92,

Does your PlayStation Store region match your actual location? PlayStation content is region locked, so we'll want to be sure you're not running into a region locking issue with this content. 

@EA_Solaire Yes, the store region matches my actual location 🙄

@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation.

@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation.

@EA_Solaire @EA_Cade Two weeks and still no solution. I reiterate: I’m not paying for another months worth of EA Play for this pack.

@kiwimaggie Is this issue still ongoing for you?

@EA_Cade 😕 

---

@MsMaeve92 wrote:

@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation

Had the same issue, couldn’t find in PlayStation store on console or in game however I was able to get it on the PlayStation mobile app. Scroll through the Sims 4 add ons, Sleepover Sleepwear Set should be there. Hope this helps 😊

@VIKING5GRL I can access the pack (the screenshot is from the store itself), but it refuses to download. However, I acted on your advice, but the pack is still showing the same error as seen in the screenshot via the app. Thanks for the suggestion 🙏🏻

@EA_Cade @EA_Solaire The Sleepover Sleepwear pack is still inaccessible via PlayStation.

@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation.

@EA_Solaire @EA_Cade The Sleepover Sleepwear pack is still inaccessible via PlayStation. 😠

@MsMaeve92 looks like @EA_Cade has ghosted us

@MsMaeve92 @kiwimaggie 

This issue is still being investigated, we'll be updating this thread as soon as we have more info to share. 

Thank you for your patience on this so far! 

@EA_Solaire @EA_Cade Three weeks in and still no solution. The Sleepover Sleepwear pack is still inaccessible via PlayStation. My EA Play subscription expires on the 28/03 and, as previously stated, I will not purchase another months subscription. I expect a refund or free access to The Sleepover Sleepwear pack when made accessible.

@kiwimaggie It doesn’t help that both the update and new pack have released with their own issues, pushing this one further down the list of concerns. 

@kiwimaggie The pack still registers as inaccessible and shows the error code, but the items are now in-game.

@EA_Cade @EA_Solaire Well, my EA Play subscription has expired, whatever happens now I can’t comment on. 

@kiwimaggie I hope the pack sticks or a proper solution is found soon.

I’m on PlayStation 4 I have an active annual EA subscription but the Sleepover Sleepwear isn’t showing in the PlayStation store so I can download it … I’ve been waiting and checking … doesn’t matter if it’s on my console or using the PlayStation app … this dlc is no where to be seen in the store for me to download it.

@MamaRockit @kiwimaggie Now I’m sure they’ve ghosted us. 😅

Have you looked in all the basegame sleepwear selections? I couldn't find the dang things until today when I decided I was going to go through every single item in CAS to see if they were there. And they were. No pack badge icon, so they look like basegame items. The bottoms are under the pants selection in the bottoms, and the tops are in the sweatshirt selection in tops. (At least for the males; haven't started on my female Sim yet. Lol) I am currently kicking myself for not looking this hard before.