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calumizor's avatar
7 years ago
Solved

the sims 4 console game data incomple

I haven’t been playing the sims for about a month or two on my console ( Xbox one X ) and i come back to play today and i notice my packs are missing. I check the microsoft store and it says they’re ...
  • EA_Arrenai's avatar
    7 years ago

    Sul sul, @calumizor.

    So the packs show as installed, but the content of the packs aren't showing in-game? Let's give a few steps a try.

    1. On the Xbox One Home screen, press the Menu button

    2. Choose Manage Game

    3. Uninstall everything but the game itself

    4. Once that's done, power off your Xbox One completely, wait 2 minutes, and then restart it

    5. Go back to Manage Game for The Sims 4

    6. Choose Install all, and confirm with Install on any pop-ups, then wait for your downloads to finish

    7. Power off your Xbox One again, restart, and launch The Sims 4

    Could you let me know how that goes for you?

    Arrenai 🐱


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