Forum Discussion

27 days ago

Solved

There are no exclusive items

Hello! After purchasing the SpongeBob SquarePants and SpongeBob's Playroom packs for The Sims 4 on Xbox, I didn't receive the promised exclusive items. How can I get them now?

game packs

stuff packs

xbox

EA_Solaire
27 days ago
Elena9194 The bonus items are only included with the Bikini Bottom Bundle, if you bought each kit separately, you wouldn't receive the bonus items.

If you did purchase the bundle but didn't get those extra items, you'll want to reach out to Xbox support so they can review your purchase history with you.

3 Replies

EA_Solaire
Community Manager
27 days ago
Hey there Elena9194

Did you purchase the Bikini Bottom Bundle, or only one of the kits?
Elena9194
27 days ago
Оба набора
EA_Solaire
Community Manager
27 days ago
Elena9194 The bonus items are only included with the Bikini Bottom Bundle, if you bought each kit separately, you wouldn't receive the bonus items.

If you did purchase the bundle but didn't get those extra items, you'll want to reach out to Xbox support so they can review your purchase history with you.