Why am I getting game data incomplete on PS5?

Hey there @ghostwthemost 

This error typically means your packs are not fully installed to your console. Please try the following:

• Restore the licenses on your console 
• Go to your Game Library 
• Scroll to Your Collection
• Select The Sims 4
• Scroll down to Add-Ons and locate your DLC here
• Select the DLC in this list and select Install
• When the download finishes, let your new content install and restart The Sims

Followed these instructions but when I get to the add-ons the content already shows as being installed, and I've already tried uninstalling and reinstalling it ☹️

@ghostwthemost 

Are you game sharing, or were these packs purchased directly from your main PS account? 

@ghostwthemost 

Thanks for the update, glad to hear you can access all your DLC again now 🙂

Please don't hesitate to reach out again if you need any further help! 

Hey i have the same issue only i purchased the new grim reaper pack. But that was since it came out. 
but for some reason i get the game data not complete notification and i tried reinstalling everything but nothing works. I play on ps5

I'm having similar troubles but with the city living expansion pack, worked like normal when I bought it but now I've gotten incomplete data as well. I've deleted and reinstalled 3 different times now and it still says download to use pack when I have it downloaded

I’m having the same issue with City Living. I got it free on PlayStation a few months ago. Today I’m getting the message and noticing the world isn’t on available. 

I'm looking for an answer on this too. I downloaded island living for free today on ps5 and all of a sudden I boot the game up, get that message and the city living is un-installed now even though it says it's installed. I have no idea how to even uninstall and reinstall it.