Solved
Why is my sims 4 packs not installing? (Xbox one)
So I bought 2 packs from the microsoft store which were Island living and seasons. I went to go dowload them and it took like 4 seconds and said ready to start. I went into the game and they werent t...
Hi @Ellebelle806,
Try a full power-cycle on your console following these steps:
- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
-
Unplug the console's power cable. Wait 10 seconds.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn it on.
Then, please try these steps to download your content:
- Highlight The Sims on the dashboard
- Press the Menu button on the controller
- Select "Manage Games and Add-ons"
- You should see an option here to "Install" your DLC
If you're still having issues getting your content installed once you've tried this, be sure to let me know!
