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EA_Solaire
Community Manager
2 years agoHeya @XdXSorrowXdX
This typically means the DLC is not yet fully installed to your console, you can check if the pack is fully installed with these steps:
- Highlight The Sims on the dashboard
- Press the Menu button on the controller
- Select "Manage Games and Add-ons"
- You should see an option here to "Install" your DLC
About The Sims 4 Technical Issues - Consoles
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