XBox Error 0x8b050033 when Updating
So apparently when I try to avoid the installation and base game download issue it has when it asks if I want to do a 9GB update, it can’t find the update after. I have uninstalled, reinstalled about...
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An update:
I ended up calling Xbox support. So far we’ve done everything there is to “fix” the missing update issue with no results. The guy I talked to said it could be Xbox marketplace issues and to do what it says and try later. Well it’s hours later and still nothing. I’ve put in an EA support ticket as well so hopefully we can get some answers!
@x0GamerChic0x Try this this worked for me power cycle your xbox
- Make sure the Xbox One console is powered on.
- Press the Xbox button on the console for 15 seconds until the console is powered off.
- Once powered off, disconnect all the cables connected to the console.
- After a few minutes, reconnect all the cables.
- Press the Xbox button again on the console to power on the console.
- Try updating your Xbox One console and check for any improvements.
Did you end up getting somewhere with this error code? I got the game for my son for Christmas. It doesn't launch - just goes to the Sims 4 screen then crashes, then I get the 'update required' error code. Have done hard reset, uninstalled/reinstalled multiple times.
@5wedkqwfh6k4 This error code means there is an issue XBox server side. https://support.xbox.com/en-US/help/errors/error-code-8b050033
You can wait for it to clear up, or try power cycling your XBox. If it's an issue with the XBox server, you will have to wait for that to be resolved.
Thank you. It's been 5 days so I thought anything would have been resolved, but will hang tight and hopefully can fix it soon (I have power cycled and that took me a bit further to the EA screen but then crashed).
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