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EA_Solaire
Community Manager
2 years agoIt sounds like you may have been previously game-sharing these packs, are you seeing any purchase history for these packs in your Xbox's transaction history?
2 years ago
No I see no purchase history for these packs.
- EA_Solaire2 years ago
Community Manager
In that case you'll want to get in contact with Xbox support so they can review your account and billing information a bit further and see what's happened with your packs.
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