So I've had Sims 4 since it came out with no problems but after the most recent origin update I can no longer play it. Every time I try to start it up it crashes instantly and my entire computer freezes up and I have to force restart it each time.
I've been trying to research different ways to fix it and I have tried the following:
Uninstalling and reinstalling Origin. This did absolutely nothing.
Removing my Sims 4 folder out of my EA folder to create a new game. This is the closest to fixing it that I have gotten so far. I managed to load it up, start a new game, and make a new sim this way, but as soon as I put them in a lot, the game crashed and went back to not letting me use it.
Turned off Origin Helper Service and Origin In-Game from my Origin settings. I have no idea what the purpose of this was but it was suggested by someone else so I tried it. It still crashed but it took about ten seconds longer to freeze up so I guess it helped slightly?
Changed my game so it will always open in a windowed screen. It didn't help at all.
Move the "options.ini" folder out of the Sims 4 folder. All that did was make it crash in full screen instead of crashing in a windowed screen.
I have heard that Sims 4 is no longer compatible with my macOS (El Capitan) but I'm hoping that is not the case as I really do not want to update my OS.
If anyone can help me with this, I would be greatly appreciative.
List Sims 4 content that I have:
Sims 4 Premium Edition
Seasons expansion pack
Cats & Dogs expansion pack
City Living expansion pack
Get Together expansion pack
Get to Work expansion pack
My First Pet stuff pack
Laundry Day stuff pack
Parenthood stuff pack
Vampires stuff pack
Toddler stuff pack
Vintage Glamor stuff pack
Kids Room stuff pack
Movie Hangout stuff pack
Spooky stuff pack
Holiday Celebration stuff pack
