alyssaswan14 can you please sort in list view so I can clearly see the full folder names.
The Sims 4 Packs folder should be in the same location as your base game. Where is your base game installed?
the base game is in my SSD drive in a folder.
Thanks. You may as well trash the Sims 4 Packs folder in the Documents folder, it's not doing anything.
Launch the game and quit at the main menu. Open the Sims 4 folder in the Electronic Arts folder on the external drive then take a screenshot of the whole Finder window and post it please. Then please open your Documents folder and post another screenshot of it here.
alyssaswan14 the Documents folder needs to be in list view, as previously requested.
my apologies! here it is.
alyssaswan14 That's what I needed to see, thanks. Your symlink is broken. You can tell because it is showing as a white document instead of a folder. This is why the game is creating a new Electronic Arts folder each time you launch it.
Trash the new Electronic Arts folder that has been created and trash the broken symlink then recreate the symlink. If it happens again come back and we'll check what could be causing it.
I've moved the posts from your original thread into this master symlink thread. It keeps all posts together, reducing duplication and helping others who have the same problem.
Okay I did it and recreated the Symlink. I did the last step where you open the game and it worked except my saves and mods aren't there. I have a backup of them though so do I just copy and paste them? Thank you for all this help also
alyssaswan14 click on one of your save files to select it then go to File > Get Info. Under the General bit it will show you the full file path of the file. Copy and paste it here.
i ended up just copying and pasting the saves, tray files, and mods, and my sims is up and running smoothly!
hi again! sorry to bother again. sooo everything was going fine for so long, i was playing all day everyday for weeks since the last issue. now all the sudden again, when i try to open the game (with or without mods) it opens, then immediately closes. i tried deleting the app, reinstalling, repairing the game, etc. any tips?
i actually found your troubleshoot steps so i am following those and hoping it works!
