Forum Discussion
Hi,
I have a 2017 MacBook Pro which usually runs Sims 4 perfectly. I own most packs - except businesses, no kits.
Since yesterday (first day I've played in a week or two), I've been unable to launch the game.
When I do, it opens a black window with a white box inside, but nothing happens, and the window is unresponsive.
I tried repairing the game, and then I removed mods and save files and repaired it again, but it still didn't work.
With the mods removed, I deleted and reinstalled the EA app, and then Sims 4 and it still didn't work.
My Mac is up to date.
- Bluebellflora6 months agoHero+
Follow the instructions in the opening post and post back with the info asked for if you're still having issues..
- abbiekb16 months agoRising Novice
I did... Screenshots are attached and the list of things I completed are in my opening post.
Anyway, the game has since started reopening, with no known reason for the resolution.