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ImARebelDottie's avatar
ImARebelDottie
New Novice
2 months ago

Game Keeps Crashing [February 2025]

My computer is up to date with all current OS updates. I recently purchased Snowy Escape and Crystal Creations.

Ever since the last Sims 4 update, my game keeps crashing. There's no particular action i'm taking when it happens - last time I was in build mode and the game froze and then time previous I was just generally playing and the game quit out of no where.

Anyone else experiencing similar issues? Because at this point my game in unplayable.

I have no CC or mods and plenty of room on my hard drive (>100 GB).

MacBook Pro


Graphics:
AMD Radeon Pro 5500M
8GB
Intel UHD Graphics 630 1536 MB

Memory:
32 GB 2667 MHz DDR4

macOS:
Sequoia, 15.3.1 (24D70)

6 Replies

  • Update: Just went back into the game after posting this just one last time - was trying to re-do the build mode updates I lost in the last crash and it crashed again about 15 minutes into building. I could tell it was crashing because I went to build a wall and it wouldn't do it. So i tried to save, and it's now stuck in that loop.

  • ImARebelDottie's avatar
    ImARebelDottie
    New Novice
    2 months ago

    BluebellfloraI have followed all the steps and have not had the same cadence of crash happen again at each stage of copying everything to the clean save. There were a couple moments where I thought we might be going down, but it ended up coming back.

    I guess my next step is playing on this new save (with the copied over files) for more than 5 minutes and see if it crashes with extended play. But if you have any other steps you would suggest I try to figure out who the culprit really was, more than happy to try. Thank you again for your help!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 months ago

    ImARebelDottie

    Great 🙂 No, no other suggestions. Those instructions are comprehensive and detailed enough. Each user's game setup is unique to them so you need to simply work your way through and find which files are causing the issue. Most of the time it's mods but sometimes saves can become corrupted or even settings can cause the issue. 

  • ohmeohmy00's avatar
    ohmeohmy00
    Rising Newcomer
    7 days ago

    I've purchased a ton of packs and cannot enjoy gameplay without The Sims crashing. I never had this issue with Origin. EA forces you to play online and I don't like it. I'm waiting for Inzoi to work out the kinks so I can play their game. I should be able to spend and enjoy my money how I want (especially since I'm not downloading a bunch of free content, I actually support)

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