Game Will not Launch tried everything

Hello I am disparate at this point. I have Cleared the cash. I have installed and reinstalled. I have redownloaded the EA app. I have freed up storage on my computer. I have installed everything on to an external drive. Nothing worked. I launch the game and it never loads past the first opening screen with the title of the game. I love this game so much but I don't know what else to do. I play on a iMac 2020 with an M1 chip. I am fully up to date on software. Please if there is something I am missing let me know.