Forum Discussion

bekki_elaine's avatar
1 year ago
Solved

Happy at Home - Items Gone After ReInstall

Hi! I had to uninstall/reinstall my Sims 4 content to fix it and once I did that, all of the items I unlocked during the "Happy At Home" log in event are gone. Can I get them back?

Report ID: 3a3b595f-18e6-4b4a-b84b-bf11a15b6445

9 Replies

  • @bekki_elaine

    The items you have claimed during the event are stored in the Sims 4 folder in Documents > Electronic Arts, specifically the UserSettings.ini file. Have you at some point trashed that file or moved the Sims 4 folder and the game has recreated a new one?
  • bekki_elaine's avatar
    bekki_elaine
    1 year ago

    I likely deleted it when I was trying to fix my game before uninstalling - and of course I emptied the recycle bin, just checked. Sounds like I'm out of luck!

  • bekki_elaine's avatar
    bekki_elaine
    1 year ago

    Actually - I found the file on my macbook! I moved from macbook to  Mac min right before this whole thing. Can I add the original file into my folder on the macmini, and delete the one that is currently in there? Thanks for your help btw!

Featured Places