and did those two erroneous folders reappear? Could you post another screenshot of your external drive so I can see the installation please.
Try a clean Sims 4 folder by renaming the current one in Documents > Electronic Arts. Does it now launch?
Bluebellflora
I renamed the folder in Documents, but I still got the same error message. I then repaired the game again, but I'm still getting that same error message. Thank you very much for your help already!
ChrissyV2704 I honestly have no idea and I don't understand why a folder is being generated called The Sims 4.app. Does this happen when you install it on your internal drive in Applications?
Hi Bluebellflora , there's unfortunately no space on the internal drive to install the game, it has to be on the external.
On our earlier note about uninstalling the game: what's strange is that uninstalling it requires disk permissions the EA app should already have, yet it still complains about the lack of permissions.
It would definitely be worth posting that over in the EA App forum in the hope that someone relevant might see it - EA app Technical Issues & Bugs | EA Forums
What format is the drive? Did you reformat it before using it for Sims 4 stuff?
