Forum Discussion

Rising Newcomer

6 years ago

I think my Sims 4 save files are gone

Hi everyone, I know similar questions have been asked before but I'm not super tech savvy and I can't understand what to do from the advice on those posts 😬 Here's my problem described as detailed...

mac

Bluebellflora

Hero+

6 years ago

@kittakotta

If your Sims 4 folder was in the correct location you would not get any positive search results back as the Electronic Arts folder is hidden from Spotlight if it is in the correct location (Users > [useraccount] > Documents > Electronic Arts > The Sims 4).

Please do the spotlight search again, click once on a save to highlight it and hold down the Command key. The file path to that save will be shown at the bottom of the Spotlight window. Or search in a Finder window to locate the file and file path.

kittakotta
Rising Newcomer
6 years ago
@Bluebellflora thanks for your reply! When I search in finder for the saves folder and highlight it this is the path it shows me: iCloud Drive > Documents > Electronic Arts > The Sims 4 > saves. If this isn't how it's supposed to be, how do I put it back in the right place?
- DonroaAkashu
  Seasoned Ace
  5 years ago
  @kittakotta Perhaps this guide for it will help:
  https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/
  
  Otherwise I'm sure @Bluebellflora will come back to you. 🙂
  EDIT: This was a really old thread, sorry for necroing, didn't observe the date until too late. 🙂
  - EA_Kent
    Community Manager
    5 years ago
    Hey all.
    
    I went ahead and locked this thread since it's rather old.
    
    If you're having some trouble with an issue like this, and the steps mentioned earlier in the thread aren't helping please feel free to create a new thread and we'll take a look.
    
    Thanks!
    
    /Kent