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mekanugget's avatar
mekanugget
5 years ago
Solved

Loading page taking forever and quitting the app

Hi, I am currently using a Mac and I cannot seem to load a specific household in and get stuck at the plumbob loading page. Whenever I have to quit the Sims 4 app to try again to fix it I have to re...
mac
  • TGamez1's avatar
    TGamez1
    5 years ago

    @mekanugget Have you tried this one? Refresh Game Folders
    1. Rename your /Documents/Electronic Arts/The Sims 4 folder The Sims 4 OLD
    - This will automatically backup all your stuff - the CC, the saves, the tray.
    - Your stuff will sit in this folder and wait for your new games folder to get ready for it.
    2. Do a game repair.
    In Origin, click on the Settings wheel to the right of the Start Button for Sims 4 and pick "Repair".
    3. Start the game. The game will now create a new fresh /The Sims 4 folder.

mekanugget's avatar
mekanugget
5 years ago

@TGamez1 ok thank you I will restart and I might go to bed soon so if I do I will check in with you tomorrow. I have to restart to quit the app because it is stuck in the loading screen and it won't let me quit.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@mekanugget  To force-close an application that's not responding, click cmd-optn-esc, which brings up the Force Quit menu, select the application, and click the Force Quit button.

I've moved your thread to the Mac section for better Mac-specific help.

@TGamez1  Crtl-alt-del is not applicable to macOS, and the Task Manager doesn't exist.

  • TGamez1's avatar
    TGamez1
    5 years ago

    @puzzlezaddict Oooops, sorry about that.  I will remember it doesnt work on MAC. Thanks!

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