Forum Discussion

2 years ago

MAC FREEZING AFTER 10 minute game play?

I have just bought the MacBook Air M2 Chip 2023 and when I open my computer to play the game. It loads fine, I can be in create mode for a long time but when I go to live mode it starts to glitch and then eventually the whole screen freezes and i try to save the game and the options won't pop up for me to save it, I have to guess where the buttons are behind the frozen picture. The game play continues but my picture is frozen. I have tried taking the folder out, undowloading and downloading again and turning the vertical sync on and off. and I just don't know why it won't stop freezing. Ive even put it on the lowest setting and this mac was created for a better gameplay so I am just wondering what to do to fix it? Somebody PLEASE help!

mac

14 Replies

Bluebellflora
Hero+
2 years ago
@bluebeso

☹️ is this happening with all your saves or just a specific one? If you start a brand new save does it still happen?
bluebeso
2 years ago
I just bought a mac so this is the first time i have played on mac and it has not worked since i downloaded it. I undownloaded it and redownloaded it and it's still not working. I never had this problem on my HP.
bluebeso
2 years ago
also it is doing it with every single save I do ☹️
Bluebellflora
Hero+
2 years ago
@bluebeso

Ok. Create a new user account on your Mac and start a new game in that account https://support.apple.com/en-gb/guide/mac-help/mchl3e281fc9/mac this is to rule out any app or background processes in your current user account that could be interfering with the running of the game.

It may also be worth monitoring processes when this happens in your current user account:

Open Activity Monitor (Applications > Utilities)

Sort by CPU in the button at the top so the highest CPU usage is at the top in descending order

Launch the game in windowed mode, make the game window small and have the Activity Monitor window next to it so you can see both windows simultaneously

When it freezes make a note of the top 2 or 3 processes. If you could screenshot it and post the screenshot here that would be great

Checking in Activity Monitor shows if anything 3rd party maybe interfering with the game such as antivirus or monitoring software or streaming services. Do you have anything like that installed?