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MathiasKejseren's avatar
MathiasKejseren
5 years ago

Newly downloaded Sims 4 won't connect to gallery

So I got a new Macbook pro this year (2020) and I pulled my files over but redownloaded sims 4 from the origin application and bought a couple new packs. I only did the thing where you manually pull ...
mac
MathiasKejseren's avatar
MathiasKejseren
5 years ago

No, I'm not sure what you mean. The only thing I pulled over was my saves and the cashe and tray folders were empty. I'm a bit scared I might break my game if i fiddle to much without knowing what im doing.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @MathiasKejseren

    Go into Documents > Electronic Arts and move your Sims 4 folder to the desktop then relaunch the game. It will be like new as your saves will be in the folder you moved to the desktop. Start a new game and see if you can connect to the gallery.
    • MathiasKejseren's avatar
      MathiasKejseren
      5 years ago

      Tried that. Still didn't connect.

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        5 years ago
        @MathiasKejseren

        Ok. It's odd that this is happening to you and would possibly indicate something on your Mac blocking it. I don't think it's a widespread issue at the moment ☹️

        Hopefully you'll get access again soon.

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