Forum Discussion

8 Replies

  • gabiec09's avatar
    gabiec09
    8 months ago

    Yes that's what I did and it didn't work like it had previously. 

    I have a mac so hopefully I did the right thing 🥹

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    8 months ago

    @gabiec09  That's probably enough information (MacBook Air, M1 chip, 8 GB RAM), but please also let us know whether iCloud Drive is active and syncing the contents of Documents.  I'll move your thread to the Mac tech forum in the interim.

  • gabiec09's avatar
    gabiec09
    8 months ago

    Ok I'm glad! My iCloud drive doesn't have the Sims 4 downloaded on it. Thank you!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 months ago
    @gabiec09

    Open a Finder window and click on the Sims 4 folder once to select it. Click on View > Show Path Bar in the menu bar. Now please take a screenshot of that whole Finder window and post it here.

    What content from your old Sims 4 folder did you add to the new Sims 4 folder the game created?

    Please rename the newly created Sims 4 folder, just add a 1 or something to the folder name, then launch the game. How far into the loading process does it get?
  • gabiec09's avatar
    gabiec09
    8 months ago

    I'll attach the screenshot.

    It doesn't create a folder for the game, just the packs? When I moved the game to my desktop it just has another copied version of it which gets to the title screen and thats it. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 months ago

    @gabiec09 

    You're not properly following the instructions in @puzzlezaddict 's post above. You shouldn't be looking at the game installation or attempting to move the app around, you should be looking in Documents > Electronic Arts. If you still don't understand please read this post and follow the instructions - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

    Does it still happen with none of your current user data in the new Sims 4 folder?

  • mxoymgdpeoa1's avatar
    mxoymgdpeoa1
    8 months ago

    Hi, I tried following your suggestion and now I have three The SIms 4 folders in my Electronics Arts folder. Can you please explain hat I did wrong? Now none of my saves are showing in the game. I can get past the loading screen, but only when I remove all of my mods. When I have any mods in my mods folder the game can't launch. I think I really messed up my game by trying to move the folder to my desktop. Each time I try to drag The Sims Folder away it reappears.