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GypsyGMan's avatar
GypsyGMan
3 years ago

Save File, CC, and Gallery Gone

After coming back to the Sims 4 for the first time in a couple of months my Save File, Gallery, and CC aren't working

While my Save Files aren't worrying mainly because I was planning to delete most, the CC and Gallery is. The Gallery is showcasing the default Gallery with not additions except the HouseHold I made to try CC for houses. In addition, the Sims lists my Custom Content and Mods as having zero DESPITE by Mod File being filled with CC and Mods. I tried to get help from EA themselves, but none of it worked. At this point, I honestly would rather just recreate my Gallery, but I can't because my CC isn't showing up.

mac

15 Replies

  • GypsyGMan's avatar
    GypsyGMan
    3 years ago

    I see that, but the thing is that my Mac doesn't even have iCloud set up. Would following the steps possibly fix my problem despite not even having iCloud set up or having over 200 gb of storage left?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago

    @GypsyGMan 


    If you definitely don’t have iCloud Drive setup the steps are irrelevant. 

    Please open Terminal and copy and paste the following search command then hit Enter/Return:

    find ~ -type d -name "*The Sims 4*" 2>/dev/null

    After a little while it will return the results of the search. Please copy and paste the results in a post here.

  • GypsyGMan's avatar
    GypsyGMan
    3 years ago

    Also, sorry for the confusion. Specifically, my Library has none of my old Households or Lots

  • GypsyGMan's avatar
    GypsyGMan
    3 years ago

    Sorry if this is wrong. I am not tech savvy. But here

    /Users/jacksonb/Desktop/The Sims 4.app

    /Users/jacksonb/Desktop/The Sims 4.app/Contents/Resources/The Sims 4.app

    /Users/jacksonb/Desktop/Electronic Arts/The Sims 4

    /Users/jacksonb/Desktop/Electronic Arts/The Sims 4/The Sims 4 Packs

    /Users/jacksonb/Desktop/Electronic Arts/The Sims 4/The Sims 4 acks

    /Users/jacksonb/Documents/Electronic Arts/The Sims 4

    jacksonb@main-10-231-214-244 ~ % 

  • GypsyGMan's avatar
    GypsyGMan
    3 years ago

    Here

    /Users/jacksonb/Desktop/The Sims 4.app /Users/jacksonb/Desktop/The Sims 4.app/Contents/Resources/The Sims 4.app /Users/jacksonb/Desktop/Electronic Arts/The Sims 4 /Users/jacksonb/Desktop/Electronic Arts/The Sims 4/The Sims 4 Packs /Users/jacksonb/Desktop/Electronic Arts/The Sims 4/The Sims 4 acks /Users/jacksonb/Documents/Electronic Arts/The Sims 4

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago

    @GypsyGMan 

    That's great, thanks.

    This:

    /Users/jacksonb/Documents/Electronic Arts/The Sims 4

    is where your game loads your user data from such as saves, Library items and Mods.

    If the saves, Library items and Mods you want to load are in the folder on your Desktop here:

    /Users/jacksonb/Desktop/Electronic Arts/The Sims 4

    you need to move them into the folder above. Don't put the Sims 4 folder within the Sims 4 folder, move the contents of the Sims 4 folder. The file structure within the Sims 4 folder must stay the same.

    You should also have your game installed in the Applications folder, having it on the Desktop is not recommended due to memory issues. This is the base game installation:

    /Users/jacksonb/Desktop/The Sims 4.app

    and this is where all your DLC Packs are installed:

    /Users/jacksonb/Desktop/Electronic Arts/The Sims 4/The Sims 4 Packs

    This is optional but move those to the Applications folder and then in Origin make sure that the Game Library location is set to the Applications folder.

    You have two Application folders, your User one and the system (Macintosh HD) one. Your choice where you install it to but make sure Origin is pointing to wherever you choose to move it.

  • GypsyGMan's avatar
    GypsyGMan
    3 years ago

    Thank you for the help. However, I no longer have a Sims 4 Pack folder for DLC.

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