Forum Discussion

Anonymous

9 years ago

Approved

Sims 3: can't update (super patch doesn't work)

I've been playing Sims 3 since 2009, but repeated uninstalling and reinstalling several times. I'm using MacBook Pro (mid 2010) since the first time, but updated it to El Capitan 10.11.6 this year. ...

mac

EA_Mai

EA Staff

9 years ago

Hi @caitlinridsdale,

Let's try to find the problem. Which The Sims 3 packs do you have installed?

Also, could you give us more information about your Mac following these instructions?

Thanks!

Mai

caitlinridsdale

9 years ago

Hi,

My Macbook is a 2011 Macbook Pro running 10.12 Sierra.
it has a 2.4 GHz Intel Core i5 processor, Intel HD Graphics 3000 384 MB and 4 GB 1333 MHz DDR3 Memory
Is that enough information?

I only have sims 3 installed at the moment.

thanks

Bluebellflora
Hero+
9 years ago
@caitlinridsdale

Please can you try following the instructions on applying the super patch manually here. Gatekeeper is probably stopping you from installing the patch because it's not signed properly by EA (it's perfectly safe to open).
- caitlinridsdale
  9 years ago
  Hi there, i had to wait for my sims 3 to re download from origin after i deleted it to try something. I have tried to do the patch following that pages instructions but it still doesnt work. I think i will just partion my hard drive to Windows and Mac and try and play it on Windows.
  
  Thanks for your help