Forum Discussion
Bluebellflora
12 days agoHero+
Test a completely clean game - [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548
himebriana
11 days agoSeasoned Newcomer
Thank you! I tried to rename the Sims 4 folder and move it out of the Electronic Arts folder, but the problem still keeps happening.
- Bluebellflora11 days agoHero+
You didn't need to move it out of the EA folder AND rename it, just one or the other. Was a new Sims 4 folder created when you attempted to launch the game?