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Kya32's avatar
Kya32
Newcomer
57 minutes ago

Sims 4 Crashing

Title: The Sims 4 crashes immediately on startup — M1 MacBook Pro

The Sims 4 closes immediately after I click Play in the EA app, before any loading screen appears.

My system is a 2020 MacBook Pro with an Apple M1 chip and 8 GB RAM, running macOS 27.2.1.

My crash report shows:

  • Modded: False
  • LoadingScreenActiveFlag: 1
  • Client Session Time: 1.37
  • Metal and AGXMetal13_3 in the crash stack

I’ve already tried repairing and reinstalling The Sims 4, clearing the EA app cache, updating macOS, resetting game settings, testing without mods, and launching with and without Rosetta.

None of these steps resolved the issue. I’ve also submitted an EA Error Report.

Could someone investigate whether this is a Metal graphics compatibility issue or another startup crash affecting Apple Silicon Macs?

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