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lexwtf69's avatar
lexwtf69
11 years ago
Solved

sims 4 for mac won't connect to gallery

i have the sims 4 on mac and the game plays fine. it just will not connect to the gallery. i have tried all the troubleshooting steps i can find (looking at firewalls on computer, antivirus, router--...
mac
  • Tremayne4260's avatar
    Tremayne4260
    11 years ago

    Do you have any CC installed? If so, remove the CC, restart your game and see if you can connect to the Gallery. You should be able to connect as the issue seems to be related to having CC installed.

yamilette03's avatar
yamilette03
10 years ago

im sorry whats a CC? Because im having the same problem. it just stays loading for ever.

fons_garmo's avatar
fons_garmo
Hero (Retired)
10 years ago

Hi @yamilette03,

CC is content that you download from the Internet: furniture, clothes, hair styles, mods...

  • yamilette03's avatar
    yamilette03
    10 years ago
    Oh thanx. I have mods. But before I got them the gallery wasn't working either. I also have the problem that once in a while my sims 4 brings up the "game data incomplete", and my sims are missing equipment, like they're missing shoes or shirts and pants. Plzs Help!!
    • Anonymous's avatar
      Anonymous
      10 years ago
      I'm having this problem too. For me it specifically seems to be items of clothing, which is bizarre. Origin is online before booting the game, the game loads and runs fine, no issues displaying the CC but can't connect to the gallery. I'd removed a quarter of my female clothing CC and it's definitely a particular file, as I could then connect to the gallery. I'm just whittling it down now. This never happened before the last update.
      • Anonymous's avatar
        Anonymous
        9 years ago

        me too... i cant connect to community and i lose all my things over night, even though i press save like 3 times, then press save and exit game. its so weird.

    • thatbookishbell's avatar
      thatbookishbell
      6 years ago

      Maybe try taking away some mods and making sure your using secure websites to find your mods.!

      Remember I'm not an EA member just a simmer like you!.

      Happy simming.

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