I am on a Macbook Pro. everytime i open the sims 4 app via the EA app, after a couple seconds of it starting to open up it just stops and crashes and an error report pops up. i have tried EVERYTHING such as,
-deleting and reinstalling EA APP
-deleting and reinstalling Sims 4
-restarting computer
-repairing game
-removing all mods
-removing all tray files
-clearing cache
SOMEONE PLEASEEE HELP!
That’s the thing - I’m not adding any files from my old game. Just trying to play on a completely new file.
I have a 2022 macbook pro and its last update was macOS 15.1.1
My game has only started once, since creating a new game file. I now keep having the same issues with it crashing on startup and haven’t been able to play in almost two weeks.
Also happening for me, have tried everything including playing with a completely new game - have essentially lost all gameplay in the process.
Hopefully there's a fix soon.
You haven't tried everything. Move or rename the whole Sims 4 folder then try to load the game. Further instructions - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Does it still happen with none of your current user data in the new Sims 4 folder?
I am on a Macbook Pro. everytime i open the sims 4 app via the EA app, after a couple seconds of it starting to open up it just stops and crashes and an error report pops up. i have tried EVERYTHING such as,
-deleting and reinstalling EA APP
-deleting and reinstalling Sims 4
-restarting computer
-repairing game
-removing all mods
-removing all tray files
-clearing cache
SOMEONE PLEASEEE HELP!
