I am on a Macbook Pro. everytime i open the sims 4 app via the EA app, after a couple seconds of it starting to open up it just stops and crashes and an error report pops up. i have tried EVERYTHING such as,
-deleting and reinstalling EA APP
-deleting and reinstalling Sims 4
-restarting computer
-repairing game
-removing all mods
-removing all tray files
-clearing cache
SOMEONE PLEASEEE HELP!
alyssaswan14 you've created a new thread on your new issue so I'm locking this to prevent any further necroposting after 4 months.
Paigemccamish99 For Mod related issues please post in the Mods forum - The Sims 4 Mods & Custom Content | EA Forums . If you're having an issue with files disappearing from the Sims 4 user data folder you may need to check your iCloud settings - [READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues | EA Forums - 10979712
I am having the same issue! Last night it deleted all my mods. When I tried to get back on, all it does is load and then crashes.
Hi Bluebellflora the same thing is happening again, and i am quite confused on how to fix it. I have all backup saves and mods in folders thankfully but everytime i open sims 4 via EA app it opens a whole new folder and doesn't contain my saves or mods although they are in the folder. also would like to add that i have an external drive that i have most of my stuff on for storage purposes. but i of course have the electronic arts folder on my documents on my laptop with the folder with the little arrow (i forget what it's called i'm sorry) and i know thats where my sims should be opening from. please help if you can, you always help me and it works everytime
Sorry it's taken me all day to reinstall everything but I am still having the same issue.
MacBook Pro 2024 M2 Pro
macOS Sequoia 15.1
@xjfm
If it were definitely game related it would affect every single Mac user. Have you uninstalled and reinstalled the game to see whether your game installation is corrupted? If you have, and it still isn't working, I'm thinking there may be a problem in your OS or possibly hardware related.
Which exact model Mac do you have?
Hi there
I have tried this this morning, and I am still having the same issue. So it's definitely game related and not my mac.
Yes - a completely new save file and no files added back in.
I get to The Sims 4 screen, and then it crashes repeatedly on the loading screen where it cycles through the messages (articulating reticulated splines, etc). I cannot get past that screen unfortunately.
