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Sophnope247
2 years ago
Solved

Sims 4 screen turns black when main menu is supposed to show up

My sims 4 screen turns completely black right before the main menu should pop up. It does load and the initial loading seems to be normal. Also, the mouse and the music are normal but screen is black...
mac
Sophnope247's avatar
Sophnope247
2 years ago

Thanks for getting back to me @Bluebellflora ! I followed all mac instructions sent by the chat agent. Here is info on my mac

Sophnope247's avatar
Sophnope247
2 years ago

@Bluebellflora 

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