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naengmyun's avatar
naengmyun
Rising Newcomer
17 days ago

Sims 4 Unable to Start

I recently had to clear a bunch of files from my computer, and that included the EA app and The Sims 4. Tried to reinstall it today and the game is unable to update or start because I don't have the base game. The EA app isn't giving me the option to reinstall the base game, either, so it seems that I have hit a wall and can't play :(. 

Please let me know what I can do about this. 

icloud
launching
  • jpkarlsen's avatar
    jpkarlsen
    New Adventurer
    17 days ago

    Go to your game library and click the download button by the Sims 4

    • naengmyun's avatar
      naengmyun
      Rising Newcomer
      17 days ago

      I can't download the game in the library. It's only allowing me to update my game, which it can't because there is no base game. 

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