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QueenGarrie's avatar
6 months ago
Solved

Sims 4 won’t launch from EA app

This problem started yesterday. When clicking play in the EA app, the window minimises as if sims is about to launch, but the immediately the app comes back up. Sims will not launch at all. 

I have restarted my Mac and the EA app. I tried repairing the game in the manage button. I have cleared the cache twice. I uninstalled and reinstalled the game. I also tried moving my game file and starting the game. 

none of these have worked. I tried contacting EA and they could only suggest things I had already tried and now they have no other fixes. 

does anyone here have any suggestions? Thanks. 

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