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Tam1az's avatar
Tam1az
2 years ago
Solved

Sims 4 won’t launch (stuck on spinning plumbob)

I recently purchased a new MacBook (16 GB of ram & 512 GB of SSD). My old MacBook was a 2014 MacBook Air with 4 gb of ram and 128 gb of SSD. However, despite its humble specs, it always launched an...
mac
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago
    @Tam1az

    Thanks. What exactly happens if Origin is online? Do you get any error messages?

    Have you tried a different internet connection such as hotspotting off a phone or a different WiFi network?
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@Tam1az

You won't have to. Origin should be accessible to you in the new user account as it is installed, by default in the Macintosh HD > Applications folder, not the User Applications folder. So, set up the new Mac user account, open Origin in that account and login and you should see your game and be able to play it.
Tam1az's avatar
Tam1az
2 years ago

Thank you! I’ll be back to you soon to let you know if it works!

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