Forum Discussion

3 years ago

Startup not possible: Could not start due to missing data.

So I wanted to play The Sims 4 on macOS Catalina, but I get this error: Startup not possible: Cannot start due to missing data. Download The Sims 4 Legacy Edition from Origin. [5de4b8a3:29f00e76:0...

mac

Bluebellflora

Hero+

3 years ago

@Varietal572

Thanks.

Uninstall the game in Origin

Run the Origin reset tool https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

Then trash the Origin app from your Applications folder

Download and install Origin then the game

Varietal572

3 years ago

Sorry but it doesn't work, I don't think I can play this game

Bluebellflora
Hero+
3 years ago
@Varietal572

Extraordinary. Where are you trying to install the game to?

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The Sims 4 Technical Issues - Mac

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