Product: The Sims 4Platform:MacWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? MacWhat expansions, game packs, and stuff packs do you have installed? Discover University Legacy EditionSteps: How can we find the bug ourselves? CD key: <Removed by CM. Please keep that information safe>What happens when the bug occurs? When I scroll down to the screen (full screen mode), my Apple Dock shows up.What do you expect to see? No Apple Dock at all when I play the game.Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure Apple Dock on bottom of the screen when you hover mouse to bottom of screen: Google Chrome, iMessage, Launchpad, Calendar, iTunes, etc.

@sless000 This is normal behaviour and not a bug. If you play in full screen mode the Dock will not pop up when you move your cursor to the bottom of the screen.

The Apple Dock pops up when I hover my mouse to the bottom of the screen

19 Replies

crinrict
Hero+
6 years ago
@sless000 Moving this to the mac forum for better help
Bluebellflora
Hero+
6 years ago
@sless000

This is normal behaviour and not a bug. If you play in full screen mode the Dock will not pop up when you move your cursor to the bottom of the screen.
AriaMad2
6 years ago
@sless000 I can confirm this is not a bug, but by design.
sless000
6 years ago
I just want them to fix this glitch. It’s annoying haha
Bluebellflora
Hero+
6 years ago
@sless000

But it's not a glitch, it's just the way the Dock works. You could move your Dock to the side of your desktop. Go into System Preferences > Dock and play around with the settings.
sless000
6 years ago
When I called Customer Service they told me to put my issue on here so they know if it’s happening to other people, and then they said they might try and fix it. I was just saying because when I played the Sims 3, it didn’t happen on there, but on the Sims 4 the Apple Dock was showing up when I scrolled to the edge of the screen, no matter where I put the dock (bottom, side, top). I thought it was just my computer. Thanks for the comments everyone.
Bluebellflora
Hero+
6 years ago
@sless000

It will be happening to everyone on a Mac, sadly CS aren't too familiar with how Macs work or macOS...
Calion42
5 years ago
@Bluebellflora "If you play in full screen mode the Dock will not pop up when you move your cursor to the bottom of the screen.”

Well, it does. I have my Dock on the right side of the screen, and it pops up whenever I move my mouse to that edge of the screen while in fullscreen mode.
groenroos
5 years ago
@Calion42 wrote:
@Bluebellflora"If you play in full screen mode the Dock will not pop up when you move your cursor to the bottom of the screen.”

Well, it does. I have my Dock on the right side of the screen, and it pops up whenever I move my mouse to that edge of the screen while in fullscreen mode.
Yep, I noticed the same recently. The Dock will sometimes pop up when I move the mouse to the bottom edge of the screen, and I only ever play in fullscreen mode.
Bluebellflora
Hero+
5 years ago
@Calion42 @groenroos

Are you playing in proper fullscreen mode? When you do it should flick to a second desktop. It's very easy to confuse a game window filling the whole screen with actual fullscreen mode. Holding down CTRL, CMD and F will toggle between fullscreen and windowed mode. If you are in true fullscreen mode the Dock will not appear.