Forum Discussion

Hero+

4 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...

external drive

launching

aestes71

6 years ago

I'm getting the same message. I was able to play it under a different username. Why is that the case? And how can I fix it to play under my main/admin username? Thanks in advance!

Poppintoons

6 years ago

@aestes71 hey I posted the way I found that solved it for me in comment #16

SassyCassy420
6 years ago
No folder replaces the ea one once i move it to trash... Please help
- katnylia
  6 years ago
  @SassyCassy420 If you move your EA folder to the trash and click play, starting the game should create a new EA folder. from there you can replace the mods and saves folder
  - simslover11232
    6 years ago
    oh my gosh it actually worked! I've been trying to fix it for ages!!
- melissasweetluv
  6 years ago
  The folder will be replaced once you restart the Sims game. Then I closed the game and continued with the instructions above.
- JSimmersims
  6 years ago
  @SassyCassy420 Open the game first and then close it and when you open the sims 4 folder again another electronic arts folder should be there.