Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
4 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
mickeym2001's avatar
mickeym2001
6 years ago

Unable to start:

 

The Sims™ 4 is already running.

 

[ed35e0ea:29f00e76:00000000:18a1dd51]

 

When I try to open Sims 4 this prompt comes up.

I have tried updating, exiting everything, reinstalling etc...

any ideas?

 

catcatkitty18's avatar
catcatkitty18
6 years ago

I had this happen I play on Mac I think you should 

1 uninstall 

2 reboot 

3 BACK UP YOUR SAVES

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,195 PostsLatest Activity: 2 hours ago

Community Highlights