Forum Discussion

Hero+

4 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...

external drive

launching

mickeym2001

6 years ago

Unable to start:

The Sims™ 4 is already running.

[ed35e0ea:29f00e76:00000000:18a1dd51]

When I try to open Sims 4 this prompt comes up.

I have tried updating, exiting everything, reinstalling etc...

any ideas?

Bluebellflora

Hero+

6 years ago

@mickeym2001

Are you running Catalina? You need to allow the game to access your Documents folder. You can do this in System Preferences > Security & Privacy > Privacy

15kswa
6 years ago
OH MY GOD THANK YOU SO MUCH!!! I have been searching for an answer for hours and this is the ONLY answer that worked!!!!! Bless you, you are a godsend
tquigs22
5 years ago
@Bluebellflora This fixed my problem after HOURS of trying! THANK YOU!!!
Scrosss05
2 years ago
@Bluebellflora where is system preferences?
- Bluebellflora
  Hero+
  2 years ago
  @Scrosss05
  
  Depending on which version of macOS you are running it may be System Settings or System Preferences. This Apple article will help you https://support.apple.com/en-gb/guide/mac-help/mh15217/mac
  - Scrosss05
    2 years ago
    @Bluebellflora hi so i did the instructions provided but the game still says it is already running. I have honestly tried everything at this point but nothing is working. I have uninstalled both sims and origins. created a new account. moved the files to my desktop and still nothing has worked.
    
    any idea what i could do to fix this?