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Bluebellflora's avatar
Bluebellflora
Hero+
4 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
mickeym2001's avatar
mickeym2001
6 years ago

Unable to start:

 

The Sims™ 4 is already running.

 

[ed35e0ea:29f00e76:00000000:18a1dd51]

 

When I try to open Sims 4 this prompt comes up.

I have tried updating, exiting everything, reinstalling etc...

any ideas?

 

Seet1663's avatar
Seet1663
6 years ago

first try to delete userdata.lock file

you can find it on documents=>EA folder => the sims 4 folder

  • Slyplay14's avatar
    Slyplay14
    6 years ago
    @Seet1663 thanks this worked for me been looking for weeks!

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